Posted 5/31/24:

MANAGER, ADULT SERVICES & TECHNOLOGY

Department:       Adult Services

Status:                  Full-time (35 hours/wk.)

Supervised by:   Library Director

 

Nature of Work

The Adult Services & Technology Manager is a creative thinker who provides leadership, guidance, and strategic direction to the Adult Services department.

Coordinates, develops, and evaluates library services for adults involving programming, collections, and Help Desk services. Oversees technology services throughout the library.

Supervises the Adult Services team and develops policies and protocols.

Serves on library Senior Staff team. Other responsibilities as assigned.

 

Primary Responsibilities

LEADERSHIP

  • Trains, supervises, and evaluates Adult Services staff:

Facilitates ongoing department communication and coaching via meetings, postings and email to discuss issues, updates and plans

Encourages problem-solving and new ideas

Fosters professional growth

Develops criteria for staff evaluations and conducts performance appraisals

  • Develops and implements departmental policies and procedures
  • Works with Director and staff in other departments to coordinate Adult Services and technology activities with the overall goals and policies of the library
  • Reports on departmental activity at staff meetings, Board meetings, etc.
  • Assumes overall management of public areas while staffing the Help Desk; maintains order and atmosphere conducive to positive library experiences for patrons
  • May assume responsibility for staff and building in absence of the Director
  • Collaborates with other staff in institutional planning, problem-solving, and the generation of new ideas
  • Participates on library committees and represent the library at meetings in the community
  • Demonstrates common standards of performance:

Maintains a positive attitude towards work

Interacts courteously and diplomatically with the public and with co-workers

Attends work regularly when scheduled and is punctual

Applies library policies and procedures; regularly checks for updates

Communicates regularly with other staff to facilitate efficient work and provide pertinent updates

Protects library users’ right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired, or transmitted.

  • Attends Director’s team meetings and all-staff meetings; chairs department meetings; may attend BOD meetings
  • Keeps abreast of current trends in librarianship, information services, and technology, and utilizes staff development opportunities for professional growth

INFORMATION SERVICES

  • Assists patrons in locating materials and resources:

Answers and follows up on basic and complex reference questions

Provides readers’ advisory

Instructs patrons on the use of Minerva and other digital resources

COLLECTIONS

  • Coordinates collection development activity for adult collections, including selector responsibilities and budget allocations
  • Evaluates and selects digital subscriptions
  • Uses principles and criteria iterated in CML’s Material Selection Policy to review, select, and maintain materials in designated areas

ADMINISTRATION

  • Participates in development of budgeting plan for adult collections, programs and services, and administers budgets
  • Manages technology budget
  • Creates and posts monthly staff schedule and maintains sub contact list; approves time sheets for Adult Services staff

PROGRAMMING AND COMMUNITY OUTREACH

  • Develops and implements library programs and classes
  • Oversees and participates in the department’s community partnerships

 PROMOTION OF LIBRARY MATERIALS AND SERVICES

  • Develops materials and utilizes library web site and social media to promote collections and services
  • Promotes the library and its services through community outreach, relationship-building and information-sharing with community partners and constituents. Leverages knowledge and relationships to bring relevant programs and services to library patrons.

FACILITIES

  • Manages the booking of study and seminar rooms; mediates and prepares invoices for Morrell meeting Room bookings, and schedules user trainings for Morrell Meeting Room.

SYSTEMS

  • Oversees all technology purchasing and the managed services contract.
  • Works collaboratively with Technology Librarian on setup/installation, maintenance, and troubleshooting of technology in the building.
  • Serves as one of the primary contacts for all technology vendors
  • Serves as the primary person maintaining the library website and associated services (accessibility, webhosting, domain, etc.)

Qualifications and Requirements of Work

 Knowledge of the principles and practice of providing library services to adults in public libraries; information sources and literature relevant to adult patrons; and trends and issues in the field

  • Management and supervisory experience
  • Experience working in a public library
  • Excellent customer service and communication skills
  • Excellent writing skills
  • Ability to initiate and prioritize projects
  • Ability to work independently and as part of a team
  • Ability to work in a busy environment
  • Ability to take initiative
  • Adaptability
  • Strong organizational and planning skills
  • Careful attention to detail
  • Proficiency with library technologies and experience with tech-related decision-making
  • Flexibility to adjust schedule for peak activity periods or staff absences
  • Creativity and a commitment to collaborative problem-solving
  • Graduate degree from an accredited library school
  • Physical:

Ability to perform tasks requiring some bending, lifting, pushing, and walking

Sufficient manual dexterity to use computers and perform other job-specific tasks

Ability to speak with clarity and to listen

Sufficient vision to perform job-specific tasks

 

This is a full-time position (35 hrs/wk) with benefits including health and retirement. Includes some evenings and a monthly Saturday. Starting pay range is $62,700 – $70,620.

Curtis Memorial Library is committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion and connect to the breadth of our community. Qualified applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

To Apply: Please email resume and cover letter to Search Team at jobs@curtislibrary.com. Reviews begin immediately and will continue until June 21.