Job Posting 1/28/2020: Library Assistant, Reference and Technology  

Nature of Work 

Welcomes patrons and sets the tone for a great library experience.  Provides basic reference and readers’ advisory services via phone, email, and in-person.  Proactively assists patrons in finding and using library resources and provides a variety of technology assistance.  Maintains collections and displays.  Work is performed with some independent judgment and initiative.  

Primary Responsibilities 

Engages patrons in conversations about the programs and services available at the library 

Assists patrons in finding and selecting books and other resources 

Offers meaningful recommendations of books and movies 

Assists patrons with basic computer needs including printing, email, social media, online resources, Microsoft Office and mobile applications; additional software applications as need arises including Adobe Photoshop 

Assists patrons with downloading e-books and audio books and with copy machines 

Provides basic reference assistance and instruction, including use of digital databases 

Places holds and interlibrary loans; provides instruction in using the library catalog 

Provides Meeting Room orientation and AV assistance 

Assists patrons with media conversion equipment 

Schedules room reservations and updates online events calendar 

May present library programs and activities including Tech Wizards and library pop-ups 

Creates and refreshes displays and keeps them looking neat and appealing 

May participate in selection and maintenance of the library collection in designated areas 

Opens and closes designated areas.  Ensures a safe and positive environment for patrons  


Customer-focused and friendly 

Ability to effectively communicate ideas and thoughts both verbally and in writing 

Ability to adapt to changing needs and to recognize and set priorities 

Ability to use resources and current library and office technologies relevant to the job duties, including Microsoft Office applications, Android, Apple, and Windows devices and related applications, automated library system 

Preferred experience with Adobe Creative Suite applications and AutoCAD 

Preferred experience with online room-booking and calendar software 

Knowledge and skill in digital literacy, including basic online search tools and strategies and downloading e-books and audiobooks 

Familiarity with a variety of authors and literature 

Ability to use diplomacy and tact to establish and maintain relationships with library patrons and employees 

Ability to perform tasks requiring some bending, lifting, pushing, and walking; sufficient manual dexterity, ability to speak, hear, and vision to perform job-specific tasks 

Ability to work a varied schedule, including weekends and evenings which may change periodically 

Bachelor’s degree or comparable education and/or experience 


This is a full-time position (35 hrs/wk) with benefits.  Pay rate is $18.33/hr. 

Please email resume and cover letter using subject “AS library assistant position” to Pam Jenkins:  Deadline for application materials is 2/10/20.